Sr Clinic Administrator - Urology Clinic - Waterloo

Overview

UnityPoint Health

Sr. Clinic Administrator

Urology Clinic 

Monday-Friday 8AM-5PM

Full-time + benefits 

Leads and directs day-to-day operations for one or more medical office practices with a complex scope, ensuring performance in access, quality, patient experience, and financial outcomes. Oversees staffing, workflows, scheduling, revenue cycle and budget management, compliance and risk, and operational metrics. Monitors all operational components and drives continuous improvement to meet organizational objectives. Partners with clinical and administrative leaders to coordinate services, align resources, implement policies, and support growth across sites.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Establish effective mechanisms of communication with staff, providers and patients to foster an environment of openness, trust, teamwork and staff development.  

• Act as a liaison between physicians and advanced practice providers and the organization’s leadership team to achieve effective communication and optimal operational processes.  

• Partnering with associate medical director on performance and talent management  

• Responsible for the interview and hiring process including completion of employment forms in an accurate and timely manner and coordination of orientation and training programs for new staff members.  

• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. 

• Consultant on and final decision maker with respect to employee relations situations; informing and partnering with director on high level employee situations. 

• Take the leadership role in times of disaster to secure the safety of staff, patients, visitors, the facility and protected health information when possible.  

• Schedule and conduct monthly staff and provider meetings at each clinic and ensure proper follow-up as needed. 

• Round with all members of the clinic or department on an interval established with the director of operations.   

• Create a culture of innovation, learning, teamwork and professional practice, consistent with the mission, vision and values of the organization. 

Qualifications

• Bachelor’s degree required OR a combination of education and experience. 
• 5+ years of leadership experience – Minimum 4 year’s clinical management experience or equivalent healthcare management experience. 
• Experience with and knowledge of process improvement. 
• Experience in accounts receivable, to include billing, collection, ICD-9 and CPT coding. 

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